Hi my C200C is unable to maintain a stable connection on my home network. My wifi access points are thee M4R units (EU) version 2.0 with the latest firmware. They are all access points with my DHCP server and route to internet being provided my internet provider router. I have four other Tapo cameras that work just fine.

All cameras provide a RSTP feed to my Frigate instance. 

When the C200C camera goes off-line no status LED lights up and I cannot ping the device. I have the status lamp turned off by default.

Although the camera is offline it keeps recording motion but all .mp4 video files written to the card after the last write to the diagnose_log file have no date in the file name i.e.:

20250903_152218_tp00000.mp4 before the last entry to the log file. After that they are all listed as xxxxxxxx_000000_tp00001.mp4, xxxxxxxx_000000_tp00002.mp4 etc.

Removing the power plug and turning it back on brings the camera back up but within 48 hours it crashes. 

I have a diagnose_log file available for your support team.

regards,

Rob