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TAPO C120 Clip & download Duration increase request

 
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TAPO C120 Clip & download Duration increase request

TAPO C120 Clip & download Duration increase request
TAPO C120 Clip & download Duration increase request
2025-09-13 01:34:09 - last edited 2025-09-16 12:22:47
Tags: #download video clips
Model: Tapo C120  
Hardware Version: V3
Firmware Version: 1.3.3

Hello,

 

I’d like to ask if there’s a way to increase the maximum duration of clips for TAPO cameras such as the TAPO C120. Currently, the “Clip & Download” feature only supports up to 10 minutes. Would it be possible to extend this to at least 1 hour? This would make it much easier to review CCTV footage or check recordings.

 

Please i hope you can do this. thanks

 

Thank you,

#1
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3 Reply
Re:TAPO C120 Clip & download Duration increase request
2025-09-15 12:31:36 - last edited 2025-09-16 12:21:46

  @balkris 

Hi,
For reviewing or checking camera video recordings, you can also watch them in the Tapo app. Could you please describe the detailed usage scenario and the reason why you want to download longer video recordings? I'll log them and forward them to the relevant team for evaluation.
Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
#2
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Re:TAPO C120 Clip & download Duration increase request
2025-09-15 19:53:27 - last edited 2025-09-16 12:21:46
Hello, Thank you for your response. The reason I'm requesting a longer video download duration is to make footage review more efficient. Currently, the system only allows 10-minute clips, which can be limiting—especially if the event spans a longer period, such as two hours. In such cases, downloading multiple 10-minute segments becomes time-consuming and inconvenient. If there were an option to download clips of up to an hour, it would greatly help customers by simplifying the review process and making downloads more manageable. Thank you, Aaron
#3
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Re:TAPO C120 Clip & download Duration increase request
2025-09-16 12:21:32 - last edited 2025-09-16 12:21:46

  @balkris 

Hi,
Thank you for your detailed information. I'll then log your feature request and usage scenario and forward them to the relevant team for evaluation.

I moved this conversation into the 'Feature Request (Tapo)' area for better visibility. If other users have the same request, please feel free to vote on this thread and share your usage scenario.

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
#4
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