H500 going offline each day
I got an H500 with the latest firmware in July which seemed to work fine for the first two weeks. When we went on vacation all the Tapo devices connected through the H500 went offline after a few days. I was able to reboot them from afar by using smart plugs from a different brand but the H500 still kept going offline.
Since then the H500 goes offline pretty much every day. It has a stable connection with a mesh repeater in the same room. Is it a faulty product?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Same. I purchased the Tapo Doorbell, Cameras and the H500 and deeply regret it. Even when the H500 was online, the facial recognition was hardly working. In about 8 months of use I can't remember the doorbell recognizing a package a single time. I was able to return the H500 but I am now stuck with the other devices.
The doorbell constantly goes off during non events, like the lights of a car which passes by. I set up alert zones but that doesn't help. I was hoping that it would notify me in advance when someone enters my porch but the human detection barely works as well.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 1466
Replies: 21
