Tapo cam stays in redlight and offline
Im having problem with my c210 camera. I already tried reseting it a couple of times, still it didnt work. it stays red
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Hi,
If the camera does not respond to the reset operation, please try the following steps.
1. Turn off the camera, remove the SD card from it if there is one, and power the camera with the original power adapter and cord that comes with it in the package.
2. Wait for 2 minutes. Press and hold the reset button on the camera for 10 seconds to perform a factory reset.
3. If the camera's LED does not change at all and the camera does not respond to the reset operation, you can contact your retailer or our local support team to check if the camera is under warranty.
Best Regards
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