After update onvif motion detection is broken

After update onvif motion detection is broken

After update onvif motion detection is broken
After update onvif motion detection is broken
2025-09-22 10:39:33
Model: TC60  
Hardware Version: V4
Firmware Version:

Hello, after the latest firmware update 1.4.2 Build 250705 Rel.62348n, motion detection via ONVIF stopped working. Detection works through the standard Tapo application, but ONVIF does not! Since the camera works through the recorder, it is necessary that it was detected via ONVIF, please help with the problem.

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#1
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3 Reply
Re:After update onvif motion detection is broken
2025-09-23 09:36:47

  @Anton42 

Hi,
Please confirm the following information about the reported phenomenon.

1. Which third-party app are you using to establish the Onvif connection with the TC60? Whether the Onvif motion detection work before the firmware updates? If so, what's the firmware version previously used on the camera?

2. Please try a different third-party app, such as VLC or iSpy, and then check if the Onvif motion detection is working or not.

Best Regards

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#2
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Re:After update onvif motion detection is broken
2025-10-05 16:40:59
Hello, I use NVR to work through ONVIF. Now there are several ONVIF cameras working on this recorder, including the Tapo C310, and they are fine with motion detection! I don't remember exactly which firmware version was used, but I think 1.3.7...But I'm not sure. I'm sure that motion detection stopped working because of the update, as I stopped receiving NVR alerts immediately after the update. I tried iSpy, but there is still no motion detection. Help please.
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#3
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Re:After update onvif motion detection is broken
2025-10-09 08:22:44

  @Anton42 

Hi, 
If the detection feature works in the Tapo app with the TC60, you may try to remove the camera from the NVR, reboot the camera, re-establish the Onvif connection with the NVR, and then check if the Onvif motion detection works again.
Best Regards

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#4
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