New Release Firmware Enhancement with Advanced Parental Control Service on HomeCare Models
This Article Applies to:
Deco M5(EU/US/CA/AU/UK/JP)_V1/V2/V3/V3.2
Deco M1300(EU)_V1/V2
Deco M9 Plus(EU/US/CA/AU/UK/JP)_V1/V2/V2.2
Deco X20(EU/US/CA/AU/UK/JP)_V1/V1.2/V2
Deco X25(US)_V1/V2
Deco W3600(US)_V1/V1.2/V2
Deco X60(EU/US/CA/AU/UK/JP)_V1/V2
Hi All,
We are proud to announce that starting with Deco M5 and Deco M9 Plus, in the upcoming weeks, an increasing number of HomeCare models will receive new firmware updates that introduce advanced parental control features. This update signifies a substantial shift from HomeCare Protection to an enhanced version of Parental Control and Network Security service kit. Rest assured that the firmware update not only retains all legacy features from the HomeCare Protection service at no cost but also introduces innovative functionalities from our Advanced Parental Control Subscription.
The Deco M5 was the first of these models to receive the upgraded controls earlier this year. You can find our original thread here:
Deco M5_1.9.0 Newly Introduced Advanced Parental Control Features
The following chart provides a concise comparison and overview of the new service kit in comparison to the previous version:
***Differences in SafeSearch/YouTube Restricted Support may vary across models.
| HomeCare | Free Basic Parental Control | Advanced Parental Control | |
| Network Security |
|
|
|
| Parental Control |
|
|
|
| QoS |
|
|
|
| Reports | Monthly Reports | Monthly Reports | Monthly Reports |
Firmware Versions:
| Deco M5(EU/US/CA/AU/UK/JP)_V1/V3/V3.2 | 1.9.1 Build 20250909_Offcial |
| Deco M1300(EU)_V1/V2 | 1.9.0 Build 20250804_Official |
| Deco M9 Plus(EU/US/CA/AU/UK/JP)_V1 | 1.7.1 Build 20250905_Official |
| Deco M9 Plus(EU/US/CA/AU/UK/JP)_V2/V2.2 | 1.9.1 Build 20250612_Official |
| Deco X20(EU/US/CA/AU/UK/JP)_V1 | 1.6.1 Build 20250831_Official |
| Deco X20(EU/US/CA/AU/UK/JP)_V1.2 | 1.6.1 Build 20250910_Official |
| Deco X20(EU/US/CA/AU/UK/JP)_V2 | 1.3.0 Build 20250925_Official |
| Deco X25(US) _V1 | 1.6.1 Build 20250910_Official |
| Deco X25(US) _V2 | 1.3.0 Build 20250925_Official |
| Deco W3600(US)_V1 | 1.6.1 Build 20250831_Official |
| Deco W3600(US)_V1.2 | 1.6.1 Build 20250910_Official |
| Deco W3600(US)_ V2 | 1.3.0 Build 20250925_Official |
| Deco X60(EU/US/CA/AU/UK/JP)_V1 | 1.6.1 Build 20250901_Official |
| Deco X60(EU/US/CA/AU/UK/JP)_V2 | 1.6.1 Build 20250912_Official |
Update Advice:
- Please make sure the Deco APP is up-to-date.
- This firmware can’t be degraded directly to the previous version.
- How to manually update the firmware via web UI.
Q&A
Q: Will previously free-offered features require a subscription after the firmware upgrade?
A: No. After the firmware upgrade, the Free Basic Parental Control service kit saved all the original features of HomeCare Protection.
Q: Will I lose parental control configurations and history records?
A: We will make every effort to retain and migrate user usage records and configurations to the fullest extent possible. However, due to potential discrepancies with the old HomeCare database, some settings might need to be reconfigured. Additionally, since the original firmware utilized less usage data for parental control statistics, the insight history and traffic hours may take some time to accumulate sufficient data before they can be displayed accurately after the firmware upgrade.
Your feedback on this new update is greatly appreciated!
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@David-TP Just to note I've recently encountered a similar issue with false positive blocks on the internal network following the recent firmware upgrades.
I have been wrestling with an issue with my Deco X20 setup where RDP connections between local computers would randomly fail and it would be impossible to remake any connections. The only thing in common was the Deco router, and indeed rebooting this would clear the issue for a short time, only for it to reoccur.
Eventually I linked the following event in the homecare logs to the failire of the conncections:
(cannot attach a picture for some reason)
SERVER-MSSQL_probe_response_overflow_attempt (CVE-technet.microsoft.com/en-us/secuSERVER-MSSQL_probe_response_overflow_attempt)
Disabling the Instrusion Protection functionality has resolved this issue, at the expense of no longer benefitting from the protections it offered.
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Hi, thank you very much for the feedback.
Could you please refer to this link to help me submit the Deco App log:
When submitting the App log, it would be highly appreciated if you could add a screenshot of the attack records.
Thanks a lot.
Best regards.
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@David-TP I can see that TP-Link and Deco team is happy and proud to launch the new Firmware Enhancement with Advanced Parental Control Service. Good for you! This is not criticism to you personally, its for the corporation and the team. Please forward to your head of products and software development.
I am blown away by the incompetence and for not picking up on negative feedback that clearly shows that your product is useless unless you can understand the weakness of your product.. You can spend hours and dollars on developing the most incredible new Advanced Parental Control but if the kids can get around them, ITS USELESS. Still no white-list function (not what I can see in the UI or your description) that prevents wifi clients from re-connecting with random mac-address and slip away from being picked up by their profile with restrictions. You can create several new improved parental control services but they are useless if you easily can get around them.
You might say.. "yea but set up a notification so you can pick up on when a new device is connecting..." You or any in your team doesn't seem to have real experience from how it might work in a family with children. Even in an early stage they get tech smart and knows how to get around your blocks. I am not talking about smart specific apps, vpns and stuff. Its easier than that... just change your Wifi connection in your device and you're good to go. Back to the notifications, yes we have them but it is not a solution, also we have weakness and dysfunctionally when it comes to notifications...
My feedback is that I would never pay for any additional functions, you cant even deliver on basics. I've pointed out the weakness on this forum before but still... nothing. I also have feedback on the non friendly UI. It should be easy for regular non-tech people to use it but that is not the case.
You might say "Skip our product and buy another if you're not happy." Yes we are buying something else, but you have to understand... its not an easy switch. Its called money and TIME. Money already spent and it takes a while to live with your equipment and experience the reality of them. When invested money in something getting disappointed because I thought I bought a system with parental Control that works.... in the real world. But I was mislead.
Second why not paying extra for anything.. again you cant even keep up with the basics. See my other post Link to "Blocking Malware that isn't Malware"
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