RV20 Mop Spinning

RV20 Mop Spinning

RV20 Mop Spinning
RV20 Mop Spinning
a week ago
Model: Tapo RV20 Mop  
Hardware Version: V1
Firmware Version: 1.1.3 build 240103 Rel. 150809

Hi Community,

 

Please help! The robot has been doing small circles drastically increasing the time it takes to complete the job, which includes multiple recharges now as well.

It appears to be the exact same issue the was resolved in this thread: https://community.tp-link.com/en/smart-home/forum/topic/675410?sortDir=ASC&page=1
That was fixed with a firmware update over a year ago, but despite having automatic updates on, we're still running with 1.1.3 build 240103 Rel. 150809 [the app tells me that the firmware is currently up to date]

How do we update to a version that doesn't spin all the time?

Thanks in advance
K

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#1
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2 Reply
Re:RV20 Mop Spinning
a week ago

Hi @ here,

 

It seems to have self corrected after a long power off [around 30 minutes] last night. We had tried powering off before, but only for around 20 seconds.

 

I'll post here if anything changes.

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#2
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Re:RV20 Mop Spinning
Friday

  @Ke11 

 

You can also check this article for troubleshooting. What to do if Tapo robot vacuum cleans in messy paths?

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#3
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