Can’t share my device with family
I can't share my device with my family, can you help to check?
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Hi,
You can refer to the following instructions to share your camera with your family members.
How to share my Tapo Smart Devices with family
If you fail to share your camera, please refer to the following steps:
1. Make sure both you and the invitee have the latest version of the Tapo app. Try reinstalling if needed.
2. Ensure both phones and the camera have internet access. Make sure that you can control your camera remotely via the Tapo app. Restart devices if necessary.
3. Confirm the invitee's email is registered as a TP-Link account. If not, register here: What is TP-Link ID and how to create a TP-Link ID?
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
You can refer to the following instructions to share your camera with your family members.
How to share my Tapo Smart Devices with family
If you fail to share your camera, please refer to the following steps:
1. Make sure both you and the invitee have the latest version of the Tapo app. Try reinstalling if needed.
2. Ensure both phones and the camera have internet access. Make sure that you can control your camera remotely via the Tapo app. Restart devices if necessary.
3. Confirm the invitee's email is registered as a TP-Link account. If not, register here: What is TP-Link ID and how to create a TP-Link ID?
Best Regards
- Copy Link
- Report Inappropriate Content
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