Hi,

I have recently purchased the Tapo C460 Kit, as much as i'm happy with it i've only just noticed that i can't access my camera when i'm away from the house if i try to connect to it using my mobile data, camera shows offline.

I've read multiple online posts about needing to open port 554, i have a tp-link deco setup in my house which i have added a port forwarding entry for port 554 but i still can't access my c460 camera using mobile data when i'm away from my house.

Has anyone experienced the same issue and know how to fix it?

any help would be greatly apprieciated.

Thanks

Owen