Tapo C260 resolution bad

Tapo C260 resolution bad

31 Reply
Re:Tapo C260 resolution bad
a week ago

Hi All,
 
First, thank you (@Blund) very much for your insights on the sensor and resolution parameters of our cameras. This may help other users with the relevant concerns.
 
Thank you all for sharing your experiences with the Tapo C260 in the community. We highly value each user's feedback, and we appreciate you highlighting concerns about the C260's performance in normal or low-light conditions. The Tapo team is committed to continuously optimizing product performance to meet the diverse needs of our users in various scenarios.
 
We understand that each user's installation environment, usage patterns, and monitoring requirements can vary. As a result, the camera's actual performance may differ across usage cases. To better identify and resolve the phenomenon you are encountering, we are more than happy to provide one-on-one technical support to assist in troubleshooting and improving image quality.
 
If you are willing to continue troubleshooting, please feel free to contact our technical support directly, or send me (@Solla-topee) your email address via a private message, and I will forward your case to our technical support team. 
 

Thank you once again for your feedback and support. We will continue striving to provide you with a superior product experience.
 
Best Regards

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