each time either google or alexa access my device for any reason it changes from qhd resolution to hd
how can it be made to stick at 2k?
Hi,
Please confirm the following information for the reported phenomenon.
1. On the Kasa app > camera's Device Settings >Video Quality page, is the 2K option selected?
2. Do you mean the resolution in the Kasa app will change from QHD to HD after Google or Alexa accesses your camera? Or does the Google or Alexa device have HD resolution when watching the camera's live feed?
3. How many phones, tablets, Google or Alexa devices access the camera's live feed simultaneously? Locally or remotely?
4. Have you subscribed to the Tapo/Kasa Care plan?
Best Regards
1. yesbut it never sticks after google or amazon run a query or action
2. both of those things
3. zero. say "discover" to alexa or "sync all my devicea" to google and both of those do it
4. not yet, and judging by tech before i came here i never shall be
Helpful: 0
Views: 34
Replies: 2
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
