KD110 doorbell can’t pair with a chime

KD110 doorbell can’t pair with a chime

KD110 doorbell can’t pair with a chime
KD110 doorbell can’t pair with a chime
14 hours ago
Model: KD110  
Hardware Version: V4
Firmware Version: 2.3.26

After the power outage, the doorbell lost the connection to the chime.

I tried to pair with it, but it doesn't work.

The chime location is very close to the doorbell.

It did work without an issue for a while.

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#1
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2 Reply
Re:KD110 doorbell can’t pair with a chime
2 hours ago

  @gensay 

Hi,
Please confirm the following information about the reported phenomenon.


  1. Are you control the KD110 in the Kasa app?
  2. What's the system LED status on the Chime? When you press the Sync button on the Chime for 3 seconds, does the system LED blink green?
  3. Please describe the steps you took to pair the Chime with your doorbell camera.

 

Best Regards

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#2
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Re:KD110 doorbell can’t pair with a chime
2 hours ago

  @Solla-topee 

1. I tried both Kasa app and Tapo app.

2. LED blinks after pressing the sync button for 3 seconds.

3. I followed the steps that the app describes. It was the exact same procedure when I successfully pair the chime for the first time.

Nothing special.

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#3
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