0
Votes

Tapo C560WS only supports 4K and 720P. I would like to have other resolutions as well

 
0
Votes

Tapo C560WS only supports 4K and 720P. I would like to have other resolutions as well

Tapo C560WS only supports 4K and 720P. I would like to have other resolutions as well
Tapo C560WS only supports 4K and 720P. I would like to have other resolutions as well
3 weeks ago
Model: Tapo C560WS  
Hardware Version: V1
Firmware Version: 1.014

Tapo C560WS only supports 4K and 720P. I would like to have other resolutions as well. Can this be added?

#1
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3 Reply
Re:Tapo C560WS only supports 4K and 720P. I would like to have other resolutions as well
3 weeks ago

  @PieterL 

Hi,
Could you please explain the reason why you'd like other resolution options and your usage scenario?
Best Regards

#2
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Re:Tapo C560WS only supports 4K and 720P. I would like to have other resolutions as well
a week ago

@Solla-topee Sorry for my late response.

 

The reason I would like to have this option is the following:

The 4K camera is very far away from my WiFI network and it is not possible for me to change this distance.

The consequence of the huge distance is that the WiFI connection is not good enough for 4K.

The only option the 4K camera has is to switch back to 720P.

 

If the camera would have other options, I would try to configure another resolution (e.g. FullHD) instead and accept that the 4K camera switches to that resolution.

 

Can this functionality be added?

 

Thank you!

#3
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Re:Tapo C560WS only supports 4K and 720P. I would like to have other resolutions as well
a week ago

  @PieterL 

Hi, 
Thank you for your detailed explanation. While we don't have specific details on whether this feature can be added to the product or when it might be, I'll log the feature request and pass it along to the relevant team for evaluation.
Best Regards

#4
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