D235 not recording my voice in two-way calls

D235 not recording my voice in two-way calls

D235 not recording my voice in two-way calls
D235 not recording my voice in two-way calls
3 weeks ago
Tags: #Firmware #Recording #Voice recording
Model: Tapo D235  
Hardware Version: V1
Firmware Version: 1.2.1

I purchased a Tapo d235 from Amazon.ca and didn't realize I was getting an EU version. Everything works fine except that my voice is not recorded when initiating a voice call. The person I'm talking with can hear me, and I can hear them in the live view and in the recording. I just can't hear my own voice in the recording. Will this ever be fixed or am I never going to hear my side of the conversation in a recording given that I'm in Canada? 

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#1
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3 Reply
Re:D235 not recording my voice in two-way calls
2 weeks ago

  @BRD_NST 

 

This is how this feature is designed.

 

If you have any product suggestions, raise a feature request post for it. Tapo - Feature Request Our product team will review the feature requests regularly, hot topics with detailed background information (e.g., use scenarios, reasons why you want or don't want a particular feature, etc) will be prioritized for evaluation.

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Re:D235 not recording my voice in two-way calls
2 weeks ago

  @Wayne-TP Thank you for the reply. Is this also the case with the D225? I will consider purchasing a D225 if its design is different. Thanks so much.  Also, can this feature ever be included with a firmware update? I notice that the doorbell chime is recorded, just not my own voice. Thanks.

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#3
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Re:D235 not recording my voice in two-way calls
2 weeks ago

BRD_NST wrote

  @Wayne-TP Thank you for the reply. Is this also the case with the D225? I will consider purchasing a D225 if its design is different. Thanks so much.  Also, can this feature ever be included with a firmware update? I notice that the doorbell chime is recorded, just not my own voice. Thanks.

  @BRD_NST  This feature works the same on the doorbell models. The doorbell records nearby sounds. When the chime rings loud enough, its microphone will capture the audio.

 

Feature development and updates are determined by the product department. The forum team does not have access to product roadmap information.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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