spotlight C530W spotlight does not work on detection
I have no idea what the correct setting is to activate the spotlight in the dark when people move, who can help me on my way?
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@JaapWal The lights are Infra Red which we cannot see through our eyes. You should be able to see them glow a bright red if you view through a camera phone. You should be able to see a better picture when they activate,
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Hi,
The following article may help you. In your situation, on the camera's Live View page, please set the Video mode to Auto, and on the camera's Night Mode Settings page, please select the Smart mode. Then, the camera will turn on the spotlight in the dark when it detects events.
Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios
Best Regards
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So these settings are in the Tapo app, but the spotlight doesn't turn on when there's movement!
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Hi,
Please confirm the following information about the reported phenomenon.
1. When there is no movement in the dark, does the camera display a black-and-white live view page?
2. Can you receive a detection notification on the Tapo app or your phone when there is a movement? Please ensure the detection feature is working.
3. Have you enabled the Motion Tracking/Auto Tracking feature? If so, please disable it for a try.
4. You can try to reboot the camera or factory reset it and reconfigure it, then test if the camera will work properly.
Best Regards
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