The same problem occurred with the C201 after upgrading to version 1.3.1.

  @gex 

 

Indeed, a lot has been going wrong since that update.

 

I have two C230s (cameras) and an H200 (hub).

 

After updating both C230s, I noticed that the Geofencing feature was no longer working. So I restarted all three devices, both the C230s and the H200. That didn't help.

 

Then I checked the settings in the app and saw that many of the camera settings had disappeared... After correcting those lost settings, the Geofencing function still did not work. So I restarted everything again. That did not help either. What's more, after restarting, the camera settings I had corrected had disappeared again ...

 

I understand that support will recommend a - hard - reset, but that shouldn't be the solution. Plus, would that be the solution? I haven't tested that yet. I mean, an update shouldn't imply a reset, especially if it's not mentioned. An update should take your existing settings into account.

 

Important: I work with Android and the app settings (permissions, manage app if ...) are all correct. Turning the app settings off and on again did not help, nor did clearing the cache.

 

I have now corrected all camera settings and will refrain from rebooting for as long as necessary. The only thing that is not working now, apart from the reboot problem, is the Geofencing function. Manual Leave and Home do work.

 

Greetings from Belgium, Nick