Recently i purcahse the camera in malaysia, after i try to update the firmware and i found out that the process take too long to update and i restart the camera but after restart the camera become brick and no response even i hard reset it. (press the reset button for 10s), the led just become blinking red only.
is there any way to update the firmweare via SD card ?
Hi,
We don't have the instructions to update the Tapo C246D's firmware via SD card. In this situation, please try the following steps and see if they help.
1. Turn off your camera, and remove the SD card from it if there is one. Turn the camera back on with the original power adapter and cord.
2. Wait for two minutes, press and hold the reset button on the camera for 10 seconds to perform a factory reset. Then, check the LED status on the camera.
3. If the camera's LED does not change and the camera does not respond to the reset operation, you can contact your retailer or the local support team to check if the camera is under warranty.
Best Regards
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