D130 microphone doesn't work
We can't use the call or voice message options, looks like it doesnt sound on the bell. I changed the Doorbell Speaker and Microphone volume in the app but it doesnt help. I use another account instead of the main (and some of the functions are locked, i dont know if thats a problem associated). Additionaly, we tried to use the automatic voice messages and them all worked. The microphone permissions on the app are on either
To confirm: when using Quick Response (on the live view page), you cannot hear any sound from the doorbell, but when Auto Response (Device Settings > Doorbell > Auto Response) is enabled, the doorbell plays the set response normally when someone presses the bell, is that correct?
Do a test on another phone. Make sure the doorbell's microphone and speaker are not muted while using the Voice Call or Talk feature.
Try to delete and reinstall the app.
To confirm: when using Quick Response (on the live view page), you cannot hear any sound from the doorbell, but when Auto Response (Device Settings > Doorbell > Auto Response) is enabled, the doorbell plays the set response normally when someone presses the bell, is that correct?
Do a test on another phone. Make sure the doorbell's microphone and speaker are not muted while using the Voice Call or Talk feature.
Try to delete and reinstall the app.
@Wayne-TP Hi! We can hear from doorbell only the "quick answers" (Respuesta rápida, its like default short messages). The D130 is from my dad, thats why im answering this late (sorry). He said that when the phone its bluetooth connected with his car the Voice Call and talk works properly.
Also, he's not the "owner account" (thats why some optiones are blocked)
JosueGH wrote
@Wayne-TP Hi! We can hear from doorbell only the "quick answers" (Respuesta rápida, its like default short messages). The D130 is from my dad, thats why im answering this late (sorry). He said that when the phone its bluetooth connected with his car the Voice Call and talk works properly.
Also, he's not the "owner account" (thats why some optiones are blocked)
Please check whether the microphone permission is granted for the Tapo app in the phone's system settings. Does the talk or voice call feature work on your phone?
