Motion detection and notifications only in live mode

SzigiZoli

2026-01-13 11:29:03 - last edited 2026-02-03 02:40:23

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Registered: 2026-01-13

Motion detection and notifications only in live mode

2026-01-13 11:29:03 - last edited 2026-02-03 02:40:23

Model: Tapo C425

Hardware Version:

Firmware Version: 1.2.26

Motion detection and notifications work only in live mode, in both home or away mode all 4 detection and notifications (motion, person, pet, car) and highest sensitivity, detection zone is set as well.

When Tapo app is not open on phone, or app is open but not the live cam, there is no motion detection.

Watching the cam live, everything works fine, all motions detected and recorded.

Where can be the mistake with settings?

1 Accepted Solution

Solla-topee

2026-01-14 11:29:42 - last edited 2026-02-03 02:40:23

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Re:Motion detection and notifications only in live mode-Solution

2026-01-14 11:29:42 - last edited 2026-02-03 02:40:23

@SzigiZoli

Hi,
It appears that the motions in front of the camera can't wake the camera from sleep mode, so it won't detect events and send notifications. You can refer to Part 2 in the following instructions to troubleshoot.
What to do if the Detection feature is not working on the TP-Link Camera?
Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation

Motion detection and notifications only in live mode

Motion detection and notifications only in live mode

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