Tapo C545D incorrect detections
Hi all
This camera keeps detecting dogs as a person detection. I only have human detection enabled and have put it at the lowest sensitivity. I have also corrected the past events where it thinks it detected a person but in fact it was a dog and have corrected the event type to pet.
Is anyone else experiencing issues with incorrect detections types?
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Hi,
You can refer to the instructions below to troubleshoot.
What should I do if my Tapo camera triggers false detection?
If the same phenomenon persists, please confirm the following information.
1. Please go to the camera's Device Settings > Detection page, send us the screenshots of the Detection page, the detection zones page, and the person detection type page.
2. Please send us a video showing that the camera detects a dog as a person. You can upload the video and screenshots to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
Best Regards
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- Report Inappropriate Content
Hi,
You can refer to the instructions below to troubleshoot.
What should I do if my Tapo camera triggers false detection?
If the same phenomenon persists, please confirm the following information.
1. Please go to the camera's Device Settings > Detection page, send us the screenshots of the Detection page, the detection zones page, and the person detection type page.
2. Please send us a video showing that the camera detects a dog as a person. You can upload the video and screenshots to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
Best Regards
- Copy Link
- Report Inappropriate Content
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