Geofencing to turn privacy mode on/off not working

Geofencing to turn privacy mode on/off not working

Geofencing to turn privacy mode on/off not working
Geofencing to turn privacy mode on/off not working
Monday - last edited Tuesday
Model: Tapo TC72  
Hardware Version: V1
Firmware Version: 1.4.2

I set up geofencing based on my phone arriving at and leaving the house, with 100m radius, so that it would turn privacy mode on/off.

But it's not working.

How can I troubleshoot this. It seemed very easy to setup (quite impressive) so I feel like I did it right....

  0      
  0      
#1
Options
1 Reply
Re:Geofencing to turn privacy mode on/off not working
Tuesday

  @Treddy 

Hi, 
You can refer to the instructions below to troubleshoot the reported phenomenon.
What can I do if the Smart Action/Automation doesn't take effect as expected?
 

If the same phenomenon persists, please confirm the following information.
  1. What's the model number and OS version of your phone?
  2. Please go to the Tapo app > Me > About page to check the app version.
  3. List the results of the troubleshooting steps in the instructions.
 

Best Regards

  0  
  0  
#2
Options