tne wrote

Bought this together with a H200 hub. Hub connected to wifi, all other devices I connected (motion detectors, door sensors) work fine. Doorbell connected to hub and set up fine in the app and gave no notice of needing a firmware update. However, when I try to access the doorbell in the app it just blinks "Firmware updating..." once and has done that for a solid 40 minutes now. Doorbell and hub are next to each other on the table. Doorbell gives a notification when I move my hand in front of it and rings when I press the button.

 

I can't access the doorbell from the app, I can't remove it from the app, and I don't want to reset it because I don't want to brick it in case it is really updating. Any ideas?

  @tne 

Is the doorbell now accessible in the app? If its detection feature is active, the update should be complete. If not, please try force-closing and reopening the app, or reinstalling it.

What do you see when accessing the doorbell? Can you share a screenshot here?