All settings as recommended. Camera hears, records and uploads sounds but doesn't trigger alerts when it hears baby cries , dogs, cats, breaking glass.  I have a premium subscription and cameras linked to it.  Firmware is v 1.1.1 and when trying to trigger update I get message saying I am on latest version which seems unlikely to me.  I have tried all the usual suggestions re sensitivity etc.  can anyone help?  I bought these specifically because of breaking glass alert.  Movement alerts all fine.  Can't find how to contact support.  Any advice welcome.  Oh, and I've tried removing cameras, re adding them. Setting them up again without success