Smart Home Community > Feature Requests > Would prefer a Version 1 instead of v.2, would be nice if they were more easily identifiable
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Would prefer a Version 1 instead of v.2, would be nice if they were more easily identifiable

 
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Would prefer a Version 1 instead of v.2, would be nice if they were more easily identifiable

Would prefer a Version 1 instead of v.2, would be nice if they were more easily identifiable
Would prefer a Version 1 instead of v.2, would be nice if they were more easily identifiable
Saturday
Model: Tapo C325WB  
Hardware Version: V1
Firmware Version:

Sadly, the new version of the C325WB (v.2) was NOT given a different model number so those of us whom enjoy watching the stars, moon, meteorite, Auroras and fireballs (which are far clearer on the v.1) have no idea which version we might get when ordering online as many suppliers do not differentiate the versions and have no means of contacting to confirm or guarantee we will receive the v.1 at time of order.

 

It would be wonderful if Tapo might go back to manufacturing the v.1 again and perhaps give it a different product number so we can purchase abd receive what we actually want.

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3 Reply
Re:Would prefer a Version 1 instead of v.2, would be nice if they were more easily identifiable
Yesterday - last edited Yesterday

  @LookUp24 

Hi, 
The latest firmware (1.2.5 Build 260112) for the Tapo C325WB V2 is being released gradually. This firmware version supports "Light Off Mode", which enables full-color image capture with ColorPro Night Vision while keeping spotlights turned off. Similar to the Tapo C325WB V1, using "Light Off Mode" should improve your experience when watching stars, the moon, meteors, auroras, and fireballs.

 

You can update to the new firmware if your camera receives it. If your camera has not yet received the new firmware, please wait patiently.
How to update the firmware of the Tapo devices on the Tapo App

Best Regards
 

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
#2
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Re:Would prefer a Version 1 instead of v.2, would be nice if they were more easily identifiable
Yesterday

  @Solla-topee 

To my understanding,  the sensor on the Version 1 is superior to thr version 2, so I still feel the to versions should have different model numbers. 

#3
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Re:Would prefer a Version 1 instead of v.2, would be nice if they were more easily identifiable
21 hours ago

  @LookUp24 

Hi,
Different hardware versions of the same model may have slight differences in hardware and functionality, but their overall performance and design are basically the same. Regarding your request to give a different model name for the Tapo C325WB V2, thank you for your feedback, and I'll record it and forward it to the relevant team for evaluation.
Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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