Need program for windows O/S
Hello there!
Phone is broken, but computer still working
Can I download a program on my windows 10 O/S for these camberas please?
Thanks
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Hi,
Our Tapo app is designed for mobile devices(Android and iOS devices); currently, it's unable to install the Tapo app on a Windows PC/laptop.
However, you can install a third-party program that supports the RTSP/ONVIF protocol on a Windows PC/laptop to stream the camera's live feed. Below are the detailed instructions.
How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol
Best Regards
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But it dose not show anywhere in that link you provided, where to get such a 3rd party download from
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Hi,
Typically, you can go to Google to find and download third-party programs that support RTSP/ONVIF, such as VLC or Agent DVR. For example, you can search "Where to download the Agent DVR program for Windows 10" in Google, and follow the instructions under AI Overview to download and install the Agent DVR on your computer.
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@Solla-topee Do you think this one might do the job?
Agent DVR - Free download and install on Windows | Microsoft Store
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@Willson Hi, you can have a try.
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I have downloaded it but cant get it to work! its just to compliated
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Hi,
If you are still unsure how to add a camera to Agent DVR after following the instructions below, you might consider asking a friend or family member for assistance.
How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol
If you know how to add the camera but are experiencing issues with the RTSP/ONVIF connection, please refer to the troubleshooting steps outlined below.
What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
Alternatively, once you have purchased a new phone or repaired your current one, you can continue to manage the camera using your mobile device.
Best Regards
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@Solla-topee Are there profesanols out there that would charge a small fee to do this? and if so, can it be done remotely?
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Hi,
We do not have such a paid service. In your situation, you can try contacting our technical support team for assistance.
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