Automation doesn’t work C520WS

Automation doesn’t work C520WS

Automation doesn’t work C520WS
Automation doesn’t work C520WS
a week ago - last edited Tuesday
Model: Tapo C520WS  
Hardware Version: V2
Firmware Version: Last

Hi, 

I set an automation where trigger is person detection in one camera (C520WS) and action is to sound the alarm on the other 2 cameras (same models) and ring the tapo hub h100.

When the automation is turned on and I stand and move in front of the automated camera nothing happens, automation doesn't work.

Setting the away mode works, but actions are restricted to only the camera where the action was triggered.

¿Is someone having same issue?

Thanks !

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Re:Automation doesn’t work C520WS
Saturday

  @Serbol 

Hi,
You can refer to the following instructions to troubleshoot the reported phenomenon.
What can I do if the Smart Action/Automation doesn't take effect as expected?
 

If the same phenomenon persists, we suggest contacting our technical support team directly for further assistance.

Best Regards

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