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Correction problem

Correction problem

Correction problem
Correction problem
2026-03-11 13:52:51 - last edited 2 weeks ago

Every 2 week my camera requires a pan and tilt correction as it slowly drops.

Any ideas?

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1 Accepted Solution
Re:Correction problem-Solution
2026-03-12 09:10:38 - last edited 2 weeks ago

  @lekyrog 

Hi,
What's your camera's model number, firmware, and hardware version? You can find them in the Tapo app > camera's Device Settings > Device Info page.

Does the camera drop after each tracking? Or does it drop even when you pan & tilt it in the Tapo app and then tap the preset viewpoint?

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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Re:Correction problem-Solution
2026-03-12 09:10:38 - last edited 2 weeks ago

  @lekyrog 

Hi,
What's your camera's model number, firmware, and hardware version? You can find them in the Tapo app > camera's Device Settings > Device Info page.

Does the camera drop after each tracking? Or does it drop even when you pan & tilt it in the Tapo app and then tap the preset viewpoint?

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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