Tc70 stuck on red light

Tc70 stuck on red light

Tc70 stuck on red light
Tc70 stuck on red light
Thursday
Model: TC70  
Hardware Version:
Firmware Version:

Hello 

I need help with my tc70 smart camera because it's stuck on red lights so I was hoping you can fix this

best regards

Tapo-lover

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Re:Tc70 stuck on red light
Yesterday

  @Tapo-lover 

Hi,
You can try the following steps and see if they help.


  1. Turn off your camera, and remove the SD card from it if there is one. Turn the camera back on with the original power adapter and cord.
  2. Wait for two minutes, press and hold the reset button on the camera for 10 seconds to perform a factory reset. Then, check the LED status on the camera. 
  3. If the LED is flashing red and green, you can try to reconfigure the camera in the Tapo app: How to set up the Tapo camera 
  4. If the camera's LED does not change and the camera does not respond to the reset operation, you can contact your retailer or the local support team to check whether the camera is under warranty.
 

Best Regards

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