@Solla-topee 

Hi, thanks for your response. I don’t have any issues adding it to the network — the problem is that the connection keeps dropping shortly after it’s added. I’ve just tried enabling the IoT network on the Deco and connected it through that instead, so I’ll see how that goes.

It seems like quite a few other people are having similar issues getting their Sky boxes to work properly with Deco systems. I think it might be related to the Sky boxes creating their own mini mesh network. The strange thing is I’ve never had this issue with my Sky boxes on other mesh systems.

  @Adam-UK 

Hello,

Try to change the main deco.

I've had a similar issue with Sonos.

Kr,

Frederik

I have tried every setting to try and get this working over Wi-Fi and nothing works they still randomly disconnect. As article says connecting via Ethernet seems the only option.

deco app settings that I have tried 

Enabled iot and added sky boxes to network
Beamforming off

fast roaming off

Mesh disabled

2.4 GHz only

use specific node only

reserved ip address's

  @Solla-topee 

hi yes, both devices show offline in deco app and have no connection. They connect at first then eventually drop

going to try the advice from this link  Can Sky Q work with Deco? - Home Network Community and connect my two sky boxes to deco nodes via ethernet, does one have to be connected to main node or can they be connected by ethernet to any node?

Need Desperate Help With My Deco BE65 Setup

Hi , I’m looking for some advice regarding my current setup, as I’m having ongoing stability issues.
 

Current setup

TP-Link Deco BE65 triple pack + 4th node

One Deco is set as the main router (I removed my EE ISP router completely) Main Deco is connected directly to the BT ONT box via Ethernet

Initially, everything in the house was working well except for my Sky boxes. I tried multiple fixes including: Turning Fast Roaming on/off Disabling Beamforming Creating a separate SSID for the Sky boxes Various other settings changes

However, the Sky boxes kept randomly dropping connection.

To solve this, I bought another BE65 node and connected both Sky boxes via Ethernet to their own Deco nodes. I also disabled Wi-Fi on both Sky boxes. Since doing this, the Sky boxes are now stable, but the rest of my home internet has become unreliable.
 

What I’m now seeing: Devices not staying connected to the nearest Deco and dropping Random lag and instability General roaming issues around the house

All Deco nodes show “good” signal quality, and I’ve already tried optimising the network and changing channels, but the problems continue.
 

I’m starting to think I may now have too many nodes too close together, causing congestion or overlap. For example, downstairs I now have: 1 main Deco 2 additional Deco nodes (one for each Sky box)

Unfortunately, running Ethernet directly from the Sky boxes back to the main node isn’t really possible, which is why I originally went with a mesh setup. 
 

any ideas?

  @Adam-UK 

I work for an UK based ISP and did a lot of digging into this a long time ago for them. I found that the channel width and channel number used by the Sky Q 5GHz network would often interfere with (clash) the ISP routers we were using. 

The fix was to turn off the 5GHz in the Sky Q boxes, or at the very least try manually setting the channels and or channel width, and leave the 2.4GHz active. Here's a 3rd party site with instructions on how. https://rsw.io/sky-q-hidden-engineers-menu/?amp

As for distance between the nodes, you could always try turning on the settings you'd previously disabled and or using the Deco app to restrict certain devices to certain nodes.