@Jarud  we have exactly the same problem. The new RV50 pro Omni is not connecting to the Applike other Tapo devices , I can see it listed in the Bluetooth devices on the phone but the app will never find it. Frustrating!  Has anyone solved this? I have tried on 2 devices and both the same 

  @Rod7374 Hi there! Did you manage to work out a solution? We purchased one today and it is doing the exact same thing.

  @alyssiaj we had the same problem. We had to use an old Samsung phone as none of our Apple devices would connect via Bluetooth. Once we connected via Bluetooth it connected to the WiFi and appeared in the Tapo app.

  @alyssiaj no we still have not been able to connect it. Logged a job with their support as we tried with 2 x iPhones and an Android tablet and all 3 failed to find it. I could see it listed in the Bluetooth devices but the app never works! Hope they can fix this fast

  @King_Bob_II I tried an Android tablet and it failed but it was a new model device 

  @Wayne-TP I have tried this and it still did the same thing, is still not detecting the vacuum

  @Jarud  this method did not work for me, still fails to connect