Camera does not detect during night time

Camera does not detect during night time

Camera does not detect during night time
Camera does not detect during night time
Yesterday
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.2.4 build 260326 rel 24666n

The camera hardly detects movements during night time, i.e. a deer was spotted last night by my hunting camera right under the tapo c520 while almost standing still and eating just in front of the tapo.

Despite sensitivity set at the highest level and pet, person detection being activated nothing was detected, although the deer was there apparentl during at least 15 minutes.

The function loop recording was activated, so i assume the detection should overwrite if the memory card was full.

Kindly help

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#1
1 Reply
Re:Camera does not detect during night time
2 hours ago - last edited an hour ago

  @pbmg 

Hello,

 

If your camera only fails to record at night but works during the day, the detection function is likely normal and the issue may be related to environmental factors such as low light, night mode status, or object movement position. Please refer to this article:  Detection is not working on Tapo/Kasa Camera

 

Additionally, you mentioned that you have enabled Person Detection and Pet Detection, but deer are not covered under these categories. We recommend enabling Motion Detection and then observing whether the situation improves.

 

If the problem persists, contact our customer service team and provide the results of the above troubleshooting steps.

 

Best Regards,

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#2