@JackSaints
Hello,
The length of a detection video clip varies between a camera powered by a power adapter and a battery-powered camera/doorbell.
For the battery-powered camera/doorbell camera:
You can go to the Tapo app > camera/doorbell's Device Settings > Storage & Recording > Clips Settings page to customize the video clip length; the maximum is 120 seconds.
The length setting applies to video clips stored on the SD card and on the cloud server.
Recording duration depends on detected movement. If no motion is detected, recording stops. Each cloud recording clip is limited to 3 minutes, but multiple clips will be created if movement continues. If recordings are too short, please follow the steps below:
1. Go to Device Settings > Detection to verify detection types and activity zones. Events must occur within the active zone to be recorded.
2. Download video clips via the app and contact our customer service with the footage for further assistance.
Best Regards,