Issues with vacuum

Issues with vacuum

Issues with vacuum
Issues with vacuum
Friday
Model: Tapo RV20 Mop Plus  
Hardware Version: V1
Firmware Version: 1.1.3

I'm having a few issues with my vacuum.

 

1. when it's on charge a lot of the time it starts charging then all of a sudden comes off the base then keeps saying it's look for home, even though it was there

 

2. It keeps going offline for no reason and stops charging too

 

3. I have it set to a schedule and sometimes it doesn't go on the schedule and somehow makes a new map on it's own which usually is circles of the room it's stored in

 

has anyone had these and how did you fix it?

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