problem with Tapo C100 and Alexa

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problem with Tapo C100 and Alexa

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problem with Tapo C100 and Alexa
problem with Tapo C100 and Alexa
2020-05-22 12:44:00 - last edited 2020-05-25 08:59:59

Hi i wonder if anyone can help me ? i have my tapo c100 conected to my alexa show but after a few mins  alexa stops showing the live image from the camera, is there something i can do to make it stay on all the time ?.

Thank You

G

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Re:problem with Tapo C100 and Alexa-Solution
2020-05-25 03:27:58 - last edited 2020-05-25 08:59:59

@Grandalise 

 

If you are using Alexa to watch the live stream of the Tapo camera, it will be disconnected automatically when it arrives at a certain minute as it’s a Cloud-to-Cloud service which will strain your network bandwidth more and cause more data allowance overages. If you want to continue watching, you may ask it to show again by voice command "Alexa, show me the [Camera Name]".

For more details, please kindly refer to below FAQ:
https://www.tp-link.com/en/support/faq/2720/


Best Regards.

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Re:problem with Tapo C100 and Alexa-Solution
2020-05-25 03:27:58 - last edited 2020-05-25 08:59:59

@Grandalise 

 

If you are using Alexa to watch the live stream of the Tapo camera, it will be disconnected automatically when it arrives at a certain minute as it’s a Cloud-to-Cloud service which will strain your network bandwidth more and cause more data allowance overages. If you want to continue watching, you may ask it to show again by voice command "Alexa, show me the [Camera Name]".

For more details, please kindly refer to below FAQ:
https://www.tp-link.com/en/support/faq/2720/


Best Regards.

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Re:problem with Tapo C100 and Alexa
2020-05-25 09:02:12
Thank You for your reply, it all makes sense now
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