Can't update C310 to latest firmware

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Can't update C310 to latest firmware

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20 Reply
Re:Can't update C310 to latest firmware
2021-10-01 19:38:14
same for me
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#12
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Re:Can't update C310 to latest firmware
2021-10-02 06:43:39

@Solla-topee can you please help me and tell me how to manual upgrade my tapo c310 firmware?

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#13
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Re:Can't update C310 to latest firmware
2021-10-10 19:08:57

@Solla-topee 

 

Hi, i have the same problem as the rest of the people here, cameras can't be updated via tapo app. Could i get the firmware from you and manually upgrade aswell?
 

The chat support offered no support and didn't help at all.

 

Latest firmware should be 1.1.8

 

best regards

/P

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#14
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Re:Can't update C310 to latest firmware
2021-10-11 06:34:08

Good day, @Ponapp @dali70 @Meltiade  please check my private message. 

 

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#15
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Re:Can't update C310 to latest firmware
2021-10-19 19:36:09

@Solla-topee 

 

Can you also let me know the step of manual firmware update of C310? I have two cameras with 1.0.14 and 1.0.12 respectively. 

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#16
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Re:Can't update C310 to latest firmware
2021-10-20 05:46:36

@Nivz13  Thank you for reporting your concern, please check my PM~

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#17
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Re:Can't update C310 to latest firmware
2021-10-20 13:05:43

@Solla-topee  

hello, I am in the same case: 1.0.8, no update available.

can I have the firmware as well as the procedure please?

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#18
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Re:Can't update C310 to latest firmware
2021-10-21 08:57:49

Same here. Have two cameras but only one has updated to Firmware 1.1.10 The other is saying it's up to date but Firmware is 1.1.8. So I'm guessing that a manual update is needed, if so, how and why the secrecy in how to do it?

 

I was actually about to order another of these cameras but stopped the order when this happened.

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#19
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Re:Can't update C310 to latest firmware-Solution
2021-10-22 05:51:09 - last edited 2021-10-22 05:51:43

@LolVince @Dabber 

Hey Guys, 

Thank you for your feedback and patience for the Tapo C310 new firmware. As Tapo C310 V1 firmware launch process may take longer in the process of being pushed to every Tapo users, we put the Tapo C310 V1 current latest firmware on the new thread below,  you are now able to manually upgrade the firmware!  Here you go: 

[Software News] Tapo C310 V1 1.1.10 Firmware Update

Please feel free to leave any additional comments or feedback in regard to this on the above thread. Thank you!

Recommended Solution
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#20
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Re:Can't update C310 to latest firmware
2021-10-25 06:44:53
thanks
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#21
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