[New Firmware] Tapo C310 V1 1.1.10

[New Firmware] Tapo C310 V1 1.1.10
[New Firmware] Tapo C310 V1 1.1.10
2021-10-22 03:54:20 - last edited 2021-10-25 02:06:47
Model: Tapo C310
Hardware Version: V1
Firmware Version: 1.1.10

Hello everyone,

 

We are happy here to announce that we have now released a new official firmware for the Tapo C310 V1, which is 1.1.10 Build 210908 Rel.14707n. However, some customers might not see this firmware update available in their Tapo APP when checking for updates, this is because this official firmware is released gradually to all Tapo C310s. some will get the update now while others may need to wait longer. 

 

We appreciate your patience while waiting for this release, you could do a manual upgrade to 1.1.10 beta firmware if you cannot wait any longer. Please be sure you have read The Beta Test Agreement before proceeding!

 

This is the download link for 1.1.10 firmware, download and unzip it , then follow the guide in the folder to install it on your Tapo C310 manually:

https://static.tp-link.com/upload/beta/2021/202109/20210930/C310_V1_1.1.10.zip

 

Modifications and Bug Fixes: 
1. Optimized the motion detection feature.
2. Improved the stability of the auto-reboot feature.
3. Improved Onvif compatibility.
4. Optimized MicroSD card detection mechanism.
5. Improved system stability and fixed some minor bugs.

 

Note: Kindly verify the hardware version of your camera first, this beta is for V1 ONLY, it's not suitable for other hardware versions.

 

Please feel free to leave any comments or feedback in regard to this below. Thank you.

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13 Reply
Re:[New Firmware] Tapo C310 V1 1.1.10
2021-10-24 20:18:50 - last edited 2021-10-25 22:01:57

@Solla-topee 

 

Contrast is to dark on the new firmware.

 

Firmware 1.1.8

Firmware 1.1.10

How to downgrade firmware to previous version?

Firmware 1.1.8 has better night vision.

Two of my cameras with this firmware (1.1.10 - update through Tapo App) are now rubbish by night.

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Re:[New Firmware] Tapo C310 V1 1.1.10
2021-10-28 19:21:54
I have just updated to this latest software and now the camera has a solid red light and is offline. Tried to factory reset but does not respond, is there a way to manually revert back to old software?
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Re:[New Firmware] Tapo C310 V1 1.1.10
2021-10-29 04:48:51

@Adam111 

I just updated to and got a solid LED. Reset does not work, and the camera is offline.

Looks like it's died.

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Re:[New Firmware] Tapo C310 V1 1.1.10
2021-10-29 07:20:53

Hello @MightyMike @Adam111 

Thank you for your valuable feedback,  if you have tried a factory reset, but cameras still get a solid red, not flash amber and green, not broadcast default SSID Tapo Camera XX, it is suggested contacting retailer or local support to check warranty: 

How to reset my Tapo camera

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Re:[New Firmware] Tapo C310 V1 1.1.10
2021-10-29 09:42:45

Both of mine have now updated to the latest firmware, and I can clearly see a downgrade in picture quality, especially if anything moves, like a person or cat etc walking in viewing area. They becomes very blocky, where before anything moving in frame was nice and clear. After seeing another comment about reduced night time viewing I compared the updated to one I recorded last month, and it also shows a drop in quality. 

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Re:[New Firmware] Tapo C310 V1 1.1.10
2021-10-29 11:33:22

@Dabber @J.Nunes 

Thank you for your feedback, we would like to have a specialist look into your concern further via email. Please check your mailbox later, and feel free to let us know how it goes. Thank you!

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Re:[New Firmware] Tapo C310 V1 1.1.10
2021-10-30 20:35:38

@Solla-topee 

We also have a solid red light - offline - no response, since updating. Might updating manually with the beta file via SD card resolve the issue?

 

It is disappointing that a subset of user's cameras appear to be being bricked by this suggested update.

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Re:[New Firmware] Tapo C310 V1 1.1.10
2021-11-01 15:59:18

@Solla-topee 

 

After the update the resolution have gone worse. Bad pixle and distortion on record.

 

Can I jump back one update?

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Re:[New Firmware] Tapo C310 V1 1.1.10
2021-11-02 06:54:43

Hi @R239587  A manual update does not help from some previous feedback if camera became dead after firmware update, I suggest contacting local support or retailer to get the unit replacement under warranty. 

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Re:[New Firmware] Tapo C310 V1 1.1.10
3 weeks ago

@Solla-topee Two of my three Tapo C310 are totally useless since last update! IR lights and red led are permanently on. I tried everything several times to reset both of them: no results! What can I do or try to get them working again?

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