Smart Home Community > All Threads > Forgot admin password for NC250
< All Threads

Forgot admin password for NC250

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Forgot admin password for NC250

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Forgot admin password for NC250
Forgot admin password for NC250
2021-09-05 17:58:25

Hello,

 

I'm having trouble accessing my camera settings from my browser and my TP-LINK Camera Control account. I don't recall changing the default password for the camera. Nevertheless, I am unable to log into the admin account. Is there a way out of this situation? There is no "forgot your password" button and I cannot configure anything.

 

Regards,

 Matt

  0      
 
  0      
 
#1
Options
2 Reply
Re:Forgot admin password for NC250
2021-09-07 02:32:04 - last edited 2021-09-07 02:36:05

@Matt_86  Hello, 

Try to resintall Camera control software after that and see if it ask you to create a new Login account. 

You could try a factory reset NC camera , and create a new login password when install it on APP, that will be the password of web UI:

https://static.tp-link.com/res/down/doc/NC250(UN_V1_QIG.pdf

https://www.tp-link.com/en/support/faq/821/

 

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
  0  
  0  
#2
Options
Re:Forgot admin password for NC250
2021-09-17 17:21:54

Hello,

 

Thank you for your suggestions, but none of them helped. For unknown reasons, my camera doesn't want to connect to my router - no matter if I'm connecting it through wifi or through the cable. All the time I have blinking red light. Is there something that is needed to be configured in my router ? I didn't have such problems a few months ago - I also haven't changed my router so I don't understand what is wrong right now.

 

This camera wasn't in use a few months, but could it be the reason why it doesn't want to cooperate with my router right now ?

  0  
  0  
#3
Options

Information

Helpful: 0

Views: 805

Replies: 2

Related Articles
NC450 Forgot the admin password
12509 0
Question about upgrading to NC250 firmware 1.3.4
2336 0
NC250 Password
575 0
admin password incorrect
462 0
IR LED Light on NC250
1476 0
Problem with camera NC250 after upgrade to the last firmware
830 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.