admin password incorrect

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admin password incorrect

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admin password incorrect
admin password incorrect
2024-05-19 12:39:37 - last edited 2024-06-07 09:15:02
Model: NC450  
Hardware Version: V2
Firmware Version:

It´s driving me crazy

 

since yesterday i reset the camera and been trying to add it to my new phone.... I follow all instruction but after finding the camera asks for password, input password as admin... says incorrect. please I really need solution on this. 

 

Thank you 

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Re:admin password incorrect-Solution
2024-05-20 11:28:05 - last edited 2024-06-07 09:15:02

  @Frankybhoy 

Hi,

1. Please ensure you have factory reset the NC450 successfully, you can try holding the reset button for 10 seconds.


UG: https://static.tp-link.com/1910012287_NC450(UN)_V2_UG.pdf


2. You can refer to the instructions below to configure the camera, as you can see in Step 5), the app will ask you to set a password for secure access to your camera, rather than use admin.
How to set up cloud camera with tpCamera APP?
 

Best Regards

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Re:admin password incorrect-Solution
2024-05-20 11:28:05 - last edited 2024-06-07 09:15:02

  @Frankybhoy 

Hi,

1. Please ensure you have factory reset the NC450 successfully, you can try holding the reset button for 10 seconds.


UG: https://static.tp-link.com/1910012287_NC450(UN)_V2_UG.pdf


2. You can refer to the instructions below to configure the camera, as you can see in Step 5), the app will ask you to set a password for secure access to your camera, rather than use admin.
How to set up cloud camera with tpCamera APP?
 

Best Regards

Recommended Solution
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