Tapo.P100 and Alexa enable Tapo skill
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Why i cannot connect Alexa to Tapo. After i provided my Tapo Credentials an error message appears:
We were unable to link Tapo at this time.
Please try again later.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello everyone,
We made a troubleshooting guide for failing to enable Tapo Skill in Alexa app, please try some suggestion here.
[Solution] What to do if you fail to enable the Tapo Skill in Alexa APP?
- Copy Link
- Report Inappropriate Content
Hello @vanQ
When the error occurs, confirm phone has good internet status, connect to home wifi network, or using mobile data .
Turn off VPNon the phone if there is any.
If ' Alexa' failed to authorize the tp-link account, here are some tips to give it try:
You could also try a different phone to authorize the account.
Try to enableTapo Skill from Amazon web page https://alexa.amazon.com
If the concern persists despite the above step, can I have a photo of error message, your TP-Link ID ( please share via private message)
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Its not working now. I tried to unlink and link again via Tapo 3rd party devices. I got stuck after clicking on link button
- Copy Link
- Report Inappropriate Content
Hello @vanQ
Try to enableTapo Skill from Amazon web page https://alexa.amazon.com
Try a different mobile device if you have , ensure that device has internet
Confirm Tapo APP is up to date
If possible, can I have take a video of the issue and share the video link here, can I know 1) Tapo APP/ Alexa APP version.
2) Model of phone and its Andriod or IOS version 3) please share MAC address of your tapo device by private message. Thank you.
- Copy Link
- Report Inappropriate Content
Hello everyone,
We made a troubleshooting guide for failing to enable Tapo Skill in Alexa app, please try some suggestion here.
[Solution] What to do if you fail to enable the Tapo Skill in Alexa APP?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1638
Replies: 6
Voters 0
No one has voted for it yet.