Smart Home Community > All Threads > New camera wont change Mode with other 3 cameras
< All Threads

New camera wont change Mode with other 3 cameras

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

New camera wont change Mode with other 3 cameras

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
New camera wont change Mode with other 3 cameras
New camera wont change Mode with other 3 cameras
2022-04-02 14:55:03 - last edited 2022-04-07 07:51:11
Model: Tapo C310  
Hardware Version: V1
Firmware Version: 1.1.12

Hi

I'm having a problem connecting my new C310.

Using the app on my android, my 3 existing cameras all work fine. I've just added a 4th camera.

In the app, on the Home Screen, all 4 cameras appear under FAVORITES and in the balloon above FAVORITES it states 4 cameras.

When I click on "4 cameras" we move to Camera Preview and DETECTION MODE. All 4 cameras appear in the Live View.

However, when I click on either Home Mode or Away Mode, I get the message that 3/3 cameras have been activated (not 4).

Any ideas please ?

Thanks

 

 

 

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:New camera wont change Mode with other 3 cameras-Solution
2022-04-06 12:11:48 - last edited 2022-04-07 07:51:11

  @Solla-topee 

Yes, I solved it.

I forgot to do the following :

Home - 4 Cameras - Home mode/Away mode - Home mode settings - add device

Thanks

Solla-topee wrote

  @cb130622 Glad to know you got this solved, may I have a chance to know how did you solve it? 

If camera does not show up in Home/Away mode, it is recommend to check camera is accessible remotely when phone is using mobile data, and try to reboot tapo camera.  

 

Recommended Solution
  1  
  1  
#4
Options
4 Reply
Re:New camera wont change Mode with other 3 cameras
2022-04-03 20:20:39
Solved thanks
  0  
  0  
#2
Options
Re:New camera wont change Mode with other 3 cameras
2022-04-06 06:17:14

  @cb130622 Glad to know you got this solved, may I have a chance to know how did you solve it? 

If camera does not show up in Home/Away mode, it is recommend to check camera is accessible remotely when phone is using mobile data, and try to reboot tapo camera.  

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
  0  
  0  
#3
Options
Re:New camera wont change Mode with other 3 cameras-Solution
2022-04-06 12:11:48 - last edited 2022-04-07 07:51:11

  @Solla-topee 

Yes, I solved it.

I forgot to do the following :

Home - 4 Cameras - Home mode/Away mode - Home mode settings - add device

Thanks

Solla-topee wrote

  @cb130622 Glad to know you got this solved, may I have a chance to know how did you solve it? 

If camera does not show up in Home/Away mode, it is recommend to check camera is accessible remotely when phone is using mobile data, and try to reboot tapo camera.  

 

Recommended Solution
  1  
  1  
#4
Options
Re:New camera wont change Mode with other 3 cameras
2022-04-07 07:52:01

  @cb130622  thank you for updating solution with us, veryhelpful! yes

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
  0  
  0  
#5
Options

Information

Helpful: 0

Views: 590

Replies: 4

Related Articles
Camera
221 0
Camera wont connect whilst away
251 0
camera offline
4269 0
Can´t reset the Camera
151 0
Camera set up
180 0
C310 Camera change wifi network connection
13111 4
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.