Remote playback problem with C110

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Remote playback problem with C110

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Remote playback problem with C110
Remote playback problem with C110
2022-06-09 06:50:32 - last edited 2022-06-14 02:10:40
Model: Tapo C110  
Hardware Version: V1
Firmware Version: june 2022

I'm using  Android Tapo APP V2.8.13 with latest firmware

I have it on continuous recording, which shows as a blue band in the timeline.

Yesterday I was able to view the recorded video, but not today. The live view is fine, but it won't play back any more, today or yesterday's recording, see image.

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#1
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1 Accepted Solution
Re:Remote playback problem with C110-Solution
2022-06-13 06:39:33 - last edited 2022-06-14 02:10:40

  @Solla-topee Thank you, I notice the app has updated. I think the problem is gone. If I have an issue with the connection I just go back to the home page and start over.

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Re:Remote playback problem with C110
2022-06-13 03:36:11 - last edited 2022-06-13 05:31:57

Hello   @Harryscopic 

Thank you for the feedback, there was a new Tapo APP 2.8.14 released in the latest week

  • Ensure Tapo APP is up to date
  • Reboot Tapo Camera

Confirm the recordings are available in SD card and you could view them on a computer when insert SD card into a computer. 

If still the same, can I know the model of your phone and its Android or IOS version, can you hear the sound of Playback when the Playback is loading, thank you. 

 

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#2
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Re:Remote playback problem with C110-Solution
2022-06-13 06:39:33 - last edited 2022-06-14 02:10:40

  @Solla-topee Thank you, I notice the app has updated. I think the problem is gone. If I have an issue with the connection I just go back to the home page and start over.

Recommended Solution
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#3
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Re:Remote playback problem with C110
2022-06-14 02:09:53 - last edited 2022-06-14 02:10:33

  @Harryscopic 

Thank you for sharing the update here. Feel free to let us know for any further observations.

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