The time zone problem
I live in Romania and I set the time zone UTC+2:00(Europe/Athens). Everything is ok except the one-hour gap between the time on the timeline and the time in the activity area.
In the attached image, when I choose the video where it detected a person at 12:22:20, on the timeline jumps at 11:22:20. The same problem occurs with tapo C310 models (v1, firmware 1.1.12) after the latest updates. I also tried the recommendations from the address Tapo Camera Shows Wrong Date and Time
Thanks!
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Solla-topee I found out where the problem was. I uninstalled tapo 2.8.20, I installed the tapo 2.8.14 application (from apkpure ) and everything is ok. I hope this bug is fixed in the next version. Thanks!
- Copy Link
- Report Inappropriate Content
Hello @Masac
Thank you for the feedback! I'd share your case with our for some further investigation,
At the same time, please always keep the Tapo APP and device firmware are both up to date.
Can you share some information here with us :
the Tapo APP version (Tapo APP> Me> About); the model of your phone and its Android or IOS version? Thank you
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Solla-topee I found out where the problem was. I uninstalled tapo 2.8.20, I installed the tapo 2.8.14 application (from apkpure ) and everything is ok. I hope this bug is fixed in the next version. Thanks!
- Copy Link
- Report Inappropriate Content
@Masac I'd share your case with our team to take a closer look at the issue you've reported.
Thank you very much for sharing more information and share solution here with us!
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1001
Replies: 4
Voters 0
No one has voted for it yet.