HS100 suddenly not switching on/ off

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HS100 suddenly not switching on/ off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS100 suddenly not switching on/ off
HS100 suddenly not switching on/ off
2022-09-08 23:28:36
Model: Adapter  
Hardware Version: V2
Firmware Version: 1.5.10

Hi, the plug was working for a while. Then suddenly stopped. The smartphone is connected and it looks I can turn it on and off from my phone. I can hear the click and the light changes, however the plug doesn't go off, just stays on until I manually press the button on the plug.

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Re:HS100 suddenly not switching on/ off
2022-10-14 07:26:49

  Hello @MZodiaco 

If you can manually turn on/off the plug, and the plug respond to the APP control (as you can hear the click sound), it could be some glitch on the plug.

You could try to reboot the plug by unplugging and plugging it back

Try factory resetting the smart plug and reinstall it in the kasa app. 

Try a different home appliance like a different lamp and see if that makes any difference. 

 

 

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