Tapo C310 - How to setup date-time

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Tapo C310 - How to setup date-time

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo C310 - How to setup date-time
Tapo C310 - How to setup date-time
2022-11-07 17:41:45

Hi,

I see the view from the camera but the date-time is wrong.
The displayed time, day and year are wrong. The timezone is okay for my country.
I don't find where to setup date-time.
How can I fix this problem to display the correct date-time.
Thx

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Re:Tapo C310 - How to setup date-time
2022-11-08 01:29:54

Hi   @Giovani-310 

Thank you for reaching out to the community. 

If the camera does not show correct time and date, please confirm the camera is online remotely, which means you should be able to access the live stream remotely when the phone is on the mobile data or a non-local Wi-Fi network.

It could also be due to the requests from camera to time-server being blocked by the firewall on the router/modem, or even from the ISP side. 

You can follow some detailed troubleshooting steps here to sort this out

[Troubleshooting]Tapo Camera Shows Wrong Date and Time

We hope this can work for you. 

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