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NC450 infinitely restarting

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NC450 infinitely restarting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

BOGUE

2022-11-26 20:30:42 - last edited 2022-11-29 12:30:35

Posts: 4

Helpful: 3

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Registered: 2019-11-19

NC450 infinitely restarting

2022-11-26 20:30:42 - last edited 2022-11-29 12:30:35

Model: NC450

Hardware Version: V2

Firmware Version: 1.5.6

Hello

I have two NC450 cameras. From yesterday to today the two started to present the same problem: they are restarting alone, they work for approximately 1 minute and restart again. As the two started to present the same problem at the same time, and the two are in different houses, I believe that it is a software problem, it is not related to the hardware or the local connection.

Model NC450

HW 2.1
Firmware 1.5.6

What could be happening?

Thanks

Att.

Marcelo Guedes

1 Accepted Solution

Wayne-TP

2022-11-29 12:23:59 - last edited 2022-11-29 12:30:29

Posts: 3588

Helpful: 666

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Registered: 2020-06-23

Re:NC450 infinitely restarting-Solution

2022-11-29 12:23:59 - last edited 2022-11-29 12:30:29

Hello @BOGUE

This problem has been fixed now. Please go to check the status of your camera, try to reboot the camera or the router if it is not restored automatically.

I'm going to mark this as the “Recommended Solution” to close this topic so others can also benefit from the solution. If you are still having problems or there is anything new that comes up, please start a new thread here. New Thread

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

Recommended Solution

4 Reply

FortMax

LV1

2022-11-26 21:43:50

Posts: 13

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Registered: 2020-09-30

Re:NC450 infinitely restarting

2022-11-26 21:43:50

https://community.tp-link.com/en/smart-home/forum/topic/590230 lets keep it here, as this has the most replies so far

BOGUE

LV1

2022-11-26 22:33:43

Posts: 4

Helpful: 3

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Registered: 2019-11-19

Re:NC450 infinitely restarting

2022-11-26 22:33:43

@FortMax thanks ! let's wait.

StephenY

LV1

2022-11-28 15:58:29

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Registered: 2022-11-28

Re:NC450 infinitely restarting

2022-11-28 15:58:29

@BOGUE

I have the exact same issues with my two NC45-

Wayne-TP

2022-11-29 12:23:59 - last edited 2022-11-29 12:30:29

Posts: 3588

Helpful: 666

Solutions: 1014

Stories: 12

Registered: 2020-06-23

Re:NC450 infinitely restarting-Solution

2022-11-29 12:23:59 - last edited 2022-11-29 12:30:29

Hello @BOGUE

This problem has been fixed now. Please go to check the status of your camera, try to reboot the camera or the router if it is not restored automatically.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

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