Sunset Trigger not working Tapo P100

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Sunset Trigger not working Tapo P100

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Sunset Trigger not working Tapo P100
Sunset Trigger not working Tapo P100
2023-02-01 14:56:29 - last edited 2023-02-10 09:33:36
Model: Tapo P100  
Hardware Version: V2
Firmware Version: 1.1.0 Build 220720 Rel 163239

I have 5 Smart Plugs configured to turn on at sunset and everything has been working great for a number of months, but having loads of issues in the last week. 1 x Smart plug stopped triggering at sunset first, then the rest have stopped. I can see no events in the run history, have power cycled all plugs and modems etc.

 

Anyone got any idea whats wrong and the fix? Am I the only one with this issue?

 

On a side note yesterday all the plugs have a label "New" on the homescreen which doesn't make sense because they are configured for months.

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#1
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1 Accepted Solution
Re:Sunset Trigger not working Tapo P100-Solution
2023-02-06 09:30:00 - last edited 2023-02-10 09:33:36

sligmay wrote

  @Tim747 @BirtyB mine is working again for last few days. I had tried deleting automation rule recreating but didn't help. Second time I deleted the rule, powered off all sockets for an hour, then powered all on and recreated rule and working ok since. Could be a coincidence but we'll see. 

 

02/10 Update:

 

The problem has been fixed now. 

 

If any user encounters a similar problem, here are some tips that might be helpful. Leave your comment, problem description, and the results of the below suggestion and tests if the problem still exists. 

1. Reboot router and the plug

2. Delete and create a new Smart Action rule

3. Comparison test: create a sunrise/sunset rule in the Schedule instead of Smart action

4. Comparison test: create a fixed time rule in the Smart action

 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#7
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Re:Sunset Trigger not working Tapo P100
2023-02-03 20:49:49
Exactly the same issue. Good to know it's not just me. Sunset lights on automation has been working perfectly until a few days ago. No matter what I try I cannot get it working again. I have it set to switch off at 23:30 every day and that still works. Just the sunset not working. Ive reset / wiped the config, reinstalled the app. Done everything from scratch without success.
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#2
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Re:Sunset Trigger not working Tapo P100
2023-02-04 18:22:20

  @sligmay 

Same issue here too.

Three smart plugs turn on at Sunset - 15mins, well they did until Wednesday (1st on the month?).

History shows that at 16:45 ( which is approx 8-9 mins after when I would have expected the trigger) all three plugs show action 'Turn On', however plug 1 has a red circle with a white exclamation mark next to it, as does the smart action. I have no idea if the other 2 plugs came on, I wasn't there (the whole point of automation!).

Since then my smart action 'Turn lights ON' has not run, I now have to run the action manually,

All actions run Ok when maually triggered.

I have not yet removed and reconfigured so don't have New against any device.

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#3
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Re:Sunset Trigger not working Tapo P100
2023-02-04 19:17:51

  @Tim747 @BirtyB mine is working again for last few days. I had tried deleting automation rule recreating but didn't help. Second time I deleted the rule, powered off all sockets for an hour, then powered all on and recreated rule and working ok since. Could be a coincidence but we'll see. 

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#4
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Re:Sunset Trigger not working Tapo P100
2023-02-04 19:28:03

  @sligmay Thanks for the update and advice. Great to hear you managed to get it working again. I'll unplug for a few hours and have another go.

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#5
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Re:Sunset Trigger not working Tapo P100
2023-02-05 17:27:07

  @sligmay @BirtyB 

Sunday's results:

Remove plug 1 (the one that had the exclamation mark on the last Auto run) from the action.

Set manual time, Auto run turned on the 2 remaining plugs.

Plugs turned off

Plug 1 added back into action, time changed to Sunset - 5hrs (17:00-5 = 12:00 today)

12:00 Auto action ran, all 3 plugs on, I think we have cracked it.....

Plugs turned off

Change action time to the required Sunset - 15 mins  (16:45 today)

16:45 comes and goes No action run! Quickly change it to Sunset -5

16:55 comes and goes No action run! Change it to Sunset

17:00 comes and goes, No action run change to manual 17:05

17:05 Auto action ran, all 3 plugs on.....

 

Have now changed it back to Sunset - 15 mins and will wait to see what happens tommorow.

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#6
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Re:Sunset Trigger not working Tapo P100-Solution
2023-02-06 09:30:00 - last edited 2023-02-10 09:33:36

sligmay wrote

  @Tim747 @BirtyB mine is working again for last few days. I had tried deleting automation rule recreating but didn't help. Second time I deleted the rule, powered off all sockets for an hour, then powered all on and recreated rule and working ok since. Could be a coincidence but we'll see. 

 

02/10 Update:

 

The problem has been fixed now. 

 

If any user encounters a similar problem, here are some tips that might be helpful. Leave your comment, problem description, and the results of the below suggestion and tests if the problem still exists. 

1. Reboot router and the plug

2. Delete and create a new Smart Action rule

3. Comparison test: create a sunrise/sunset rule in the Schedule instead of Smart action

4. Comparison test: create a fixed time rule in the Smart action

 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#7
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Re:Sunset Trigger not working Tapo P100
2023-02-06 18:35:05

  @Tim747 

Monday update:

16:47 came and went No Action run!

Clearly an issue with the Sunset trigger!

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#8
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Re:Sunset Trigger not working Tapo P100
2023-02-07 18:24:46

  @Wayne-TP 

Sunset rule failed to trigger again last night.

Rule deleted, plugs power off ( 4 hours ), rule recreated set for Sunset - 1 hour.

16:04 Action ran correctly.

Rule changed to Sunset -15 mins.

16:49 Action ran correctly

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#9
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Re:Sunset Trigger not working Tapo P100
2023-02-07 19:47:13

  @Wayne-TP 

 

Thanks to al for the suggestion but sadly still no success at all with the sunset automation.

 

I've logged a ticket and referenced this thread as requested. TKID230212542

 

 

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#10
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Re:Sunset Trigger not working Tapo P100
2023-02-08 10:16:42

  @Tim747 

 

Sunrise and sunset times are not fixed each day. The cloud will intelligently adjust the sunrise and sunset time for each day based on latitude and longitude changes.

 

According to your two tests, it indicated that the sunset time of this day is 17:04 and sunset automation worked correctly.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#11
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