Smart Home Community > All Threads > C310 camera stuck at flashing red
< All Threads

C310 camera stuck at flashing red

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

C310 camera stuck at flashing red

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
C310 camera stuck at flashing red
C310 camera stuck at flashing red
2023-02-16 06:03:06
Tags: #Tapo Care
Model: Tapo C310  
Hardware Version:
Firmware Version:

Tried to reset the camera by pressing the  hardware reset button for 5 second. Red LED keeps flashing red. Should the camera re-boot or flash red-green? Tried to connect to the camera wifi from app. No camera wifi network visible. Camera stays at flashing (slow) red.

  0      
 
  0      
 
#1
Options
2 Reply
Re:C310 camera stuck at flashing red
2023-02-17 10:27:08

  @SanMoy 

 

Thank you for the feedback. What's the hardware version of your C310? Here is a solution for similar problem of the C310, you can refer the suggestion there.

Re:Tapo C310 - Firmware update bricked camera -Solution

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#2
Options
Re:C310 camera stuck at flashing red
2023-02-17 17:26:18

  @Wayne-TP 

 

Thank you for your response.

 

Hardware Version is 1.0

Firmware Version is 1.3.2

 

This camera was purchased on 7th February 2022 from Amazon. Unfortunately, I did not look into the problem when it was under warranty. 

 

The solution you mentioned did not work for me. I tried both V1 and V2. Camera stays in flashing red (which I believe is resetting mode).

  1  
  1  
#3
Options

Information

Helpful: 0

Views: 943

Replies: 2

Tags

Tapo Care
Related Articles
C310 camera flashing red led HELP!!!
368 0
Tapo Camera c310 Showing pure red Light, nothing happens
425 0
partage de la camera c310
324 0
Other camera after bought C310
174 0
Camera is blinking REd
1084 0
C310 update broke camera
879 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.