App can't connect to H200 hub

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App can't connect to H200 hub

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14 Reply
Re:App can't connect to H200 hub
2023-11-20 06:34:58

  @randerson0248 

 

Same issue. New purchase, app updated (using iPhone 11), hub has amber light. App reads "can't find any devices".

Is anyone having any success overcoming this?

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#14
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Re:App can't connect to H200 hub-Solution
2023-11-21 09:14:28 - last edited 2023-12-08 07:00:26

  @kristen_pg70 

 

Take a look at the suggestions provided here: Troubleshooting: What to do If Fail to Configure Tapo H200 Hub

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Recommended Solution
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#15
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Re:App can't connect to H200 hub
2023-11-23 16:17:13
Updating the app solved it for me, after a frustrating two hours of trying everything else.
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#16
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Re:App can't connect to H200 hub
2023-12-02 04:49:18
Same problem, I bought the unit back to the supplier and it works there. I was even able to connect it in my phone's app. But back home same problem, it still won't connect to hub. Could it be because my router is Wi-Fi 6? But all my other Tapo units connected fine when I changed router and ISP.
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#17
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