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Tapo P100 does not cut the power

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Tapo P100 does not cut the power

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

ccpjohnny

2023-05-10 05:18:22

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Registered: 2023-05-10

Tapo P100 does not cut the power

2023-05-10 05:18:22

Model: Tapo P100

Hardware Version: V2

Firmware Version: 1.1.5 Build 230324 Rel.143956

I brough TP-Link Tapo P100 (4 pack) yesterday, and collect all 4 pocket in the mobile app successfully, but when I turn off one of the socket in both the apps and physical button, that can't turn off the socket and keep supply the power (even the LED turn off and hear a click sound), could you pleae advice?

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Wayne-TP

2023-05-11 10:27:22

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Re:Tapo P100 does not cut the power

2023-05-11 10:27:22

@ccpjohnny

Try to factory reset the plug, and see if it helps.

>>Press and hold the power button for 10 seconds till the led light blinks green.

If problem remains the same, this plug may have a hardware issue. In this case, please contact the local TP-Link support or the retailer to proceed warranty.

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ccpjohnny

2023-05-10 05:18:22

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Registered: 2023-05-10

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