Hi,

I recently bought the Tapo C320WS camera and it seems to be working excellent, however, I am on the 3rd day of 30 days free True cloud subscription. 

The first two days, I was able to connect and remotely view my camera and get rich notifications even when I was about a mile away from home but since yesterday every time I'm away from home, the Tapo app shows that my camera is offline and I cannot excess anything. I don't even get any notifications. 

I don't know what the issue is.

The wifi router to which the camera is connected gives excellent signal and is placed just a meter away from the camera with no obstacles in between and the android phone in which the home wifi and the Tapo app is installed has its own excellent internet connection 24/7. 

I just am not able to understand how the True cloud worked only for 2 days and then it's useless now. How am I supposed to subscribe to the True cloud plans if this is how it malfunctions?

I am having other issues with the app as well ( like some  false person detection, slow notifications, video freeze etc) but this one seems by far the most urgent as it totally defies the promised function of being able to monitor your home from anywhere. 

Please help.